Privacy Policy

Privacy Policy

NOVERO respects your privacy and is committed to protecting your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

Data Controller
Gabriel Pereira Properties Unipessoal Lda
Tax ID (NIF): 518436780
Website: novero.pt
E-mail: info@novero.pt 

Personal data we may collect
When you visit or use our store, we may collect data such as name, billing and shipping address, e-mail address, telephone number, order information, technical device data, IP address, and information regarding website usage.

Payment data is processed by the respective payment service providers and is not stored directly by NOVERO.

Purposes and legal basis for processing
Personal data may be used to process and deliver orders, issue invoices, provide customer support, manage returns and refunds, prevent fraud, comply with legal obligations, and, where consent is given, send commercial communications and news from NOVERO.

Processing is based, as appropriate, on the performance of a contract, compliance with legal obligations, the company's legitimate interest, or the data subject's consent.

Sharing data with third parties
We may share strictly necessary data with providers involved in executing the purchase, namely Shopify, payment providers, carriers, suppliers, order management platforms, and other technical partners.

These third parties shall only process data for the purposes necessary to provide their respective services.

Shopify
The NOVERO store uses the Shopify platform to provide and operate the online store. Shopify may process certain personal data necessary for the operation of the service, in accordance with its own privacy policy and the respective applicable terms.

International data transfers
Some of our technology providers may process data outside the European Economic Area. Where applicable, appropriate legal mechanisms are used to ensure a level of protection consistent with the GDPR.

Data retention
Personal data is kept only for the period necessary for the purposes for which it was collected and during the periods required by applicable tax, accounting, and commercial legislation.

Rights of the data subject
Under the GDPR, you may request access to, rectification, erasure, restriction, or objection to the processing of your data, as well as exercise the right to data portability, where applicable.

You may also withdraw your consent at any time, without affecting the lawfulness of the processing carried out previously.

Requests may be sent to [info@novero.pt].

You also have the right to lodge a complaint with the National Data Protection Commission (CNPD).

Cookies
NOVERO uses cookies necessary for the operation of the store and may use additional cookies for analysis, personalization, and marketing, subject to user preferences and the consent required by law.

Cookie preferences can be managed through the cookie banner provided on the website.

Minors
The store is not specifically intended for minors. We do not knowingly collect personal data from children without appropriate legal basis.

Changes to the Privacy Policy
This policy may be updated periodically to reflect legal, technical, or operational changes. The updated version will always be available at novero.pt.

Contact
For questions related to privacy or data protection, contact us at [info@novero.pt].